Najczęściej zadawane pytania

There are 3 ways:

– by phone at 794 750 111

– by email to us at rezerwacje@vanillahostel.pl

– using our reservation system that will allow you to view the availability of the selected option at the time you are interested in, as well as the price for your stay

This price applies to longer rentals for a larger group of people. The more people and the more days, the lower the price. The price list in force during the season, i.e. from May to August, can be found here. You can find prices for low season stays here.

Feel free to ask for any details by contacting us at 794 750 111

Yes, we accept card payments.

No, upon arrival at our hostel you only fill out a residence card.

Yes, we issue VAT invoices

You will check-in and collect / return your keys at our reception, which is open from Monday to Saturday  7:00 – 23:00 and on Sunday 9:00 – 21:00. After the reception’s opening hours, there is hostel watchman who issues the keys.

The main entrance to the reception is from 35 Traugutta Street. You can also get to the reception from our free car park for guests from Haukego-Bosaka Street. There is an intercom at the door that will allow entry to the reception.

No. We do not accommodate strangers in rooms. We rent rooms in full. We strive to provide the greatest comfort to our guests who are most important to us. This solution is perfect for you – you spend the night with family or friends, which increases the comfort and peace.

Yes. Each room has a large TV with cable television. Each of them also has access to a free Wi-Fi network. The password to the Wi-Fi can be found in the regulations hung on the door of the room.

Each room is carefully prepared for your arrival, so you can be sure that you will find clean bedding on site. Towels are for rent for the entire duration of the stay for 2 PLN.

In our hostel there are fully equipped kitchens or kitchenettes for preparing basic meals. They are equipped with a fridge, microwave, kettle, stove and the necessary dishes and cutlery.

Yes. Our guests using cars can take advantage of the free car park located in our hostel. You can find a map with directions here.

We do not charge a deposit from our guests. The only fee is the one for your stay – provided that you do not cause any damage for which you are financially responsible.